Oracle 10g/Linux Errors and Problems

Here is a list of common Oracle10g installation problems and other issues.

Note that most of the issues are due to not following correctly the installation procedure. And some errors are due to not using an Oracle supported Linux OS.

The Installation log file can be found in $ORACLE_BASE/oraInventory/logs.
The Database Creation log file can be found in $ORACLE_BASE/admin/$ORACLE_SID/create.

Starting Oracle Universal Installer...

 Checking installer requirements...

 Checking operating system version: must be redhat-2.1, UnitedLinux-1.0 or redhat-3
                                       Failed <<<<

 Exiting Oracle Universal Installer, log for this session can be found at ...

See Checking/Updating the redhat-release File for more information.

Checking for gcc-2.96; found Not found. Failed <<<<

See Checking Software Packages (RPMs) for more information.

Note that "Retry" in the "Product-specific Prerequisite Checks" window does not work. So you either set it manually to Passed or you restart OUI.

Checking for openmotif-2.1.30-11; found Not found.      Failed <<

See Checking Software Packages (RPMs) for more information.

Note that "Retry" in the "Product-specific Prerequisite Checks" window does not work. So you either set it manually to Passed or you restart OUI.

Checking for shmmax=2147483648; found shmmax=33554432.  Failed <<<<

Increase the shmmax kernel parameter.

For more information on shmmax, see Checking Kernel Parameters.

Note that "Retry" in the "Product-specific Prerequisite Checks" window does not work. So you either set it manually to Passed or you restart OUI.

Checking for semopm=100; found semopm=32.       Failed <<<<

Increase the semopm kernel parameter.

For more information on semopm, see Checking Kernel Parameters.

Note that "Retry" in the "Product-specific Prerequisite Checks" window does not work. So you either set it manually to Passed or you restart OUI.

Checking for filemax=65536; found filemax=26163.        Failed <<<<

Increase the file-max kernel parameter:

For more information on file-max, see Checking Kernel Parameters.

Note that "Retry" in the "Product-specific Prerequisite Checks" window does not work. So you either set it manually to Passed or you restart OUI.

ORA-01034: ORACLE not available
 ORA-27101: shared memory realm does not exist
 Linux Error: 2: No such file or directory  or
  ORA-01034: ORACLE not available 

First check if ORACLE_SID is set correctly.
If ORACLE_SID is set correctly, then you probably have a trailing slash "/" on the ORACLE_HOME environment variable. Remove it and try again to connect to sys (e.g from ORACLE_HOME=/u01/app/oracle/product/10.1.0/db_1/ to ORACLE_HOME=/u01/app/oracle/product/10.1.0/db_1).

ORA-00988 missing or invalid password(s).

During the Oracle10g installation you probably provided a password for the Oracle database accounts that started with a digit number. Ignore this error message and change the password when you are done with the Oracle10g installation.

$ sysresv -i
 sysresv: error while loading shared libraries: libclntsh.so.10.1: cannot open shared object file: No such file or directory

Make sure LD_LIBRARY_PATH is set to $ORACLE_HOME/lib:

oracle$ export LD_LIBRARY_PATH=$ORACLE_HOME/lib

X11 connection rejected because of wrong authentication.
 X connection to localhost:10.0 broken (explicit kill or server shutdown).

To rectify this problem, try to login to the remote Oracle server again by using the "X11 forward" feature of ssh. Execute the following command from your local desktop:

$ ssh -X oracle@oracle_remote_server_name

Now when you try to run any GUI tool on the remote server, it will automatically be relinked to your local desktop. If this is not working, verify that the ForwardX11 setting is not set to "no" in /etc/ssh/ssh_config on your remote server:

su - root
# grep ForwardX11 /etc/ssh/ssh_config | grep -v "^#"
       ForwardX11 yes
#

NOTE: If you use for example Red Hat Fedora Core 3 as your desktop and you want to install the database on another machine, then you need to set the DisallowTCP entry in /etc/X11/gdm/gdm.conf for the GNOME Display Manager to read:

DisallowTCP=false

After that you need to restart your X server. I usually do this with the init command:

su - root
init 3
init 5

If you are using telnet, however, you will have to set DISPLAY manually, see my other article Starting runInstaller for more information.

Recovery Manager rman hangs

You are probably running the wrong rman binary which belongs to the XFree86-devel RPM:

$ which rman
/usr/X11R6/bin/rman

ORA-00988 missing or invalid password(s).

During the Oracle10g installation you probably provided a password for the Oracle database accounts that started with a digit number. Ignore this error message and change the password when you are done with the Oracle10g installation.

$ ./runInstaller
 ...
 
 Exception java.lang.UnsatisfiedLinkError: /tmp/OraInstall2005-06-15_07-36-25AM/jre/1.4.2/lib/i386/libawt.so:
   libXp.so.6: cannot open shared object file: No such file or directory occurred..
 java.lang.UnsatisfiedLinkError: /tmp/OraInstall2005-06-15_07-36-25AM/jre/1.4.2/lib/i386/libawt.so:
   libXp.so.6: cannot open shared object file: No such file or directory
       at java.lang.ClassLoader$NativeLibrary.load(Native Method)
       at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1560)
       at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1477)
       ...

You may get this error message on RHEL3 x86_64, RHEL4 x86_64, and on other systems. Even though you most probably have /usr/X11R6/lib64/libXp.so.6 installed on your system, this error messages is complaining that it can't find the libXp.so.6 shared library for i386:

 /tmp/OraInstall2005-06-15_07-36-25AM/jre/1.4.2/lib/i386/libawt.so: libXp.so.6: cannot open shared object file: No such file or directory

On my RHEL3 x86_64 system for 10g (10.1.0.3) I had to install the i386 XFree86-libs package (XFree86-libs-4.3.0-81.EL.i386.rpm). In order to satisfy dependencies for this i386 package, I had to install a few other i386 RPMs as well:

# rpm -ivh XFree86-libs-4.3.0-81.EL.i386.rpm \
     XFree86-Mesa-libGL-4.3.0-81.EL.i386.rpm \
     expat-1.95.5-6.i386.rpm \
     fontconfig-2.2.1-13.i386.rpm \
     freetype-2.1.4-4.0.i386.rpm \
     zlib-1.1.4-8.1.i386.rpm

On my RHEL4 x86_64 U1 system for 10g (10.1.0.3) I had to install the i386 xorg-x11-deprecated-libs package (xorg-x11-deprecated-libs-6.8.2-1.EL.13.6.i386.rpm). In order to satisfy dependencies for this i386 package, I had to install a few other i386 RPMs as well:

# rpm -Uvh xorg-x11-deprecated-libs-6.8.2-1.EL.13.6.i386.rpm \
     xorg-x11-libs-6.8.2-1.EL.13.6.i386.rpm \
     xorg-x11-Mesa-libGL-6.8.2-1.EL.13.6.i386.rpm \
     expat-1.95.7-4.i386.rpm \
     fontconfig-2.2.3-7.i386.rpm \
     freetype-2.1.9-1.i386.rpm \
     zlib-1.2.1.2-1.i386.rpm

On my RHEL4 x86_64 U2 system for 10g R2 (10.2.0.1.0) I had to install the i386 xorg-x11-deprecated-libs package (xorg-x11-deprecated-libs-6.8.2-1.EL.13.20.i386.rpm). In order to satisfy dependencies for this i386 package, I had to install a few other i386 RPMs as well:

rpm -Uvh xorg-x11-deprecated-libs-6.8.2-1.EL.13.20.i386.rpm \
     xorg-x11-libs-6.8.2-1.EL.13.20.i386.rpm \
     xorg-x11-Mesa-libGL-6.8.2-1.EL.13.20.i386.rpm \
     expat-1.95.7-4.i386.rpm \
     fontconfig-2.2.3-7.i386.rpm \
     freetype-2.1.9-1.i386.rpm \
     zlib-1.2.1.2-1.2.i386.rpm

On my RHEL4 x86 U2 system for 10g R2 (10.2.0.1.0) I had to install the following RPM:

rpm -Uvh xorg-x11-deprecated-libs-6.8.2-1.EL.13.20.i386.rpm

If you get this error message on Fedora Core 3 x86, install the xorg-x11-deprecated-libs RPM. For example:

# rpm -Uvh xorg-x11-deprecated-libs-6.8.1-12.FC3.21

After I installed these RPMs I had to restart the installation. If you know a more elegant way to continue, please drop me an email.

make -f /u01/app/oracle/OraHome_1/sysman/lib/ins_sysman.mk relink_sharedobj SHAREDOBJ=libnmemso
 make[1]: Entering directory `/u01/app/oracle/OraHome_1/sysman/lib'
 gcc -o /u01/app/oracle/OraHome_1/sysman/lib/libnmemso.so -m32 ...
 ...
 

 /usr/bin/ld: crti.o: No such file: No such file or directory
 collect2: ld returned 1 exit status
 make[1]: *** [/u01/app/oracle/OraHome_1/sysman/lib/libnmemso.so] Error 1

You may get this error message or a similar one when installing 64-bit 10g on RHEL4 x86_64.

On my RHEL4 U1 x86_64 system for 10g (10.1.0.3) I installed the following i386 RPM to fix this problem:

# rpm -Uvh glibc-devel-2.3.4-2.9.i386.rpm

On my RHEL4 U2 x86-64 system for 10g R2 (10.2.0.1.0) I installed the following i386 RPM to fix this problem:

# rpm -Uvh glibc-devel-2.3.4-2.13.i386.rpm

make -f /u01/app/oracle/OraHome_1/sysman/lib/ins_sysman.mk relink_sharedobj SHAREDOBJ=libnmemso
 make[1]: Entering directory `/u01/app/oracle/OraHome_1/sysman/lib'
 gcc -o /u01/app/oracle/OraHome_1/sysman/lib/libnmemso.so -m32 ...
 ...
 

 /usr/bin/ld: cannot find -lgcc_s_32
 collect2: ld returned 1 exit status
 make[1]: Leaving directory `/u01/app/oracle/OraHome_1/sysman/lib'
 make[1]: *** [/u01/app/oracle/OraHome_1/sysman/lib/libnmemso.so] Error 1

You may get this error message or a similar one when installing 64-bit 10g on RHEL4 x86_64.

On my RHEL4 U1 x86_64 system for 10g (10.1.0.3) I installed the following i386 RPM to fix this problem:

# rpm -Uvh libgcc-3.4.3-22.1.i386.rpm

On my RHEL4 U2 x86_64 system for 10g R2 (10.2.0.1.0) I installed the following i386 RPM to fix this problem:

# rpm -Uvh libgcc-3.4.4-2.i386.rpm

error while loading shared libraries: libaio.so.1: cannot open shared object file: No such file or directory

Make sure the libaio RPM is installed.

For example in RHEL 3 x86:

# rpm -Uvh libaio-0.3.96-5.i386.rpm

For example in RHEL 4 U2 x86_64:

# rpm -Uvh libaio-0.3.103-3.x86_64.rpm

$ ./runInstaller
 ...
 
 Exception in thread "main" java.lang.UnsatisfiedLinkError: /tmp/OraInstall2005-07-24_09-03-19AM/jre/1.4.2/lib/i386/libawt.so:
 /tmp/OraInstall2005-07-24_09-03-19AM/jre/1.4.2/lib/i386/libawt.so: cannot restore segment prot after reloc: Permission denied
       at java.lang.ClassLoader$NativeLibrary.load(Native Method)
       at java.lang.ClassLoader.loadLibrary0(Unknown Source)
       at java.lang.ClassLoader.loadLibrary(Unknown Source)
       ...

I saw this error when I installed 10g R2 on Fedora Core 4. I fixed it by patchting/upgrading the SELinux policy:

# rpm -Uvh selinux-policy-targeted-1.25.2-4.noarch.rpm

You can download the latest selinux-policy-targeted RPM from http://download.fedora.redhat.com/pub/fedora/linux/core/updates/4/i386/.

You could also disable SELinux which I DO NOT recommend:

# /usr/sbin/setenforce 0

Error in invoking target 'all_no_orcl' of makefile '/u01/app/oracle/oracle/product/10.2.0/db_1/rdbms/lib/ins_rdbms.mk'.
See '/u01/app/oracle/oraInventory/logs/installActions2005-11-13_01-07-04AM.log' for details.

The log file showed the following error:

INFO: gcc:
INFO: /usr/lib64/libstdc++.so.5: No such file or directory
INFO:

INFO: /u01/app/oracle/oracle/product/10.2.0/db_1/bin/genorasdksh: Failed to link liborasdkbase.so.10.2

INFO: make: *** [liborasdkbase] Error 1

On my RHEL4 U2 x86_64 system for 10g R2 (10.2.0.1.0) I installed the following x86_64 RPM to fix this problem:

# rpm -Uvh compat-libstdc++-33-3.2.3-47.3.x86_64.rpm

Note that you may already have the "i386" compat-libstdc++-33 RPM installed on your systems but you need the "x86_64" RPM to fix this problem. To verify which compat-libstdc++-33 RPM you have installed on your system, run:

# rpm -q --qf '%{NAME}-%{VERSION}-%{RELEASE}  (%{ARCH})\n' compat-libstdc++-33

Error in invoking target 'all_no_orcl ihsodbc' of makefile '/u01/app/oracle/oracle/product/10.2.0/db_1/rdbms/lib/ins_rdbms.mk'.
 See '/u01/app/oracle/oraInventory/logs/installActions2005-07-24_09-25-22AM.log' for details.

The log file showed the following error:

INFO: Creating /u01/app/oracle/oracle/product/10.2.0/db_1/lib/liborasdkbase.so.10.2

INFO: gcc:
INFO: /usr/lib/libstdc++.so.5: No such file or directory
INFO:

INFO: /u01/app/oracle/oracle/product/10.2.0/db_1/bin/genorasdksh: Failed to link liborasdkbase.so.10.2

This means that the "33" version of the compat-libstdc++ RPM is missing.

On my RHEL 4 U2 x86 system for 10g R2 (10.2.0.1.0) I installed the following RPM to fix this problem:

# rpm -Uvh compat-libstdc++-33-3.2.3-47.3.i386.rpm

NOTE: You need the "33" version of the compat-libstdc++ RPM. For i386 there is also a "296" version of the compat-libstdc++ RPM. Here are the two compat-libstdc++ RPMs that come with RHEL 4 U2:

compat-libstdc++-296-2.96-132.7.2.i386.rpm
compat-libstdc++-33-3.2.3-47.3.i386.rpm

In Fedora Core 4 x86 I installed the following RPM to fix this problem:

# rpm -Uvh compat-libstdc++-33-3.2.3-47.fc4.i386.rpm

NOTE: You need the "33" version of the compat-libstdc++ RPM. For i386 there is also a "296" version of the compat-libstdc++ RPM. Here are the two compat-libstdc++ RPMs that come with FC4:

compat-libstdc++-296-2.96-132.fc4.i386.rpm
compat-libstdc++-33-3.2.3-47.fc4.i386.rpm

After that hit Retry in the error dialog window.

Error in invoking target 'all_no_orcl' of makefile '/u01/app/oracle/oracle/product/10.2.0/db_1/rdbms/lib/ins_rdbms.mk'.
 See '/u01/app/oracle/oraInventory/logs/installActions2005-11-13_01-25-49AM.log' for details.

The log file showed the following error:

INFO: /usr/bin/ld: /u01/app/oracle/oracle/product/10.2.0/db_1/lib/libirc.a(fast_memcpy.o):
   relocation R_X86_64_PC32 against `_memcpy_mem_ops_method' can not be used when making a shared object; recompile with -fPIC
/usr/bin/ld: final link failed: Bad value
collect2: ld returned 1 exit status

INFO: /u01/app/oracle/oracle/product/10.2.0/db_1/bin/genorasdksh: Failed to link liborasdkbase.so.10.2

This error comes up when installing 10g R2 (10.2.0.1.0) on RHEL4 x86_64. Make sure to upgrade to RHEL4 U3 or to download the binutils RPM from https://rhn.redhat.com/ or from http://oss.oracle.com/projects/compat-oracle/files/RedHat/:

# rpm -Uvh --force binutils-2.15.92.0.2-13.0.0.0.2.x86_64.rpm

For more information on this bug, see Bugzilla Bug 679.

ORA-12547: TNS:lost contact 

There can be many reasons for this error. For example, this can happen during ASM instance startup when the libaio RPM is not installed on the system.

$ lsnrctl start
 ...
 
 Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC)))
 TNS-12547: TNS:lost contact
  TNS-12560: TNS:protocol adapter error
   TNS-00517: Lost contact
    Linux Error: 104: Connection reset by peer
 Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=centauri)(PORT=1521)))
 TNS-12547: TNS:lost contact
  TNS-12560: TNS:protocol adapter error
   TNS-00517: Lost contact
    Linux Error: 104: Connection reset by peer

Make sure the loopback entry in /etc/hosts is not missing when you start the listener:

127.0.0.1       localhost.localdomain   localhost

Now try to run lsnrctl start as oracle again.

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